Feedback Only Works When It’s Heard

Observation

Giving feedback is only half of a leader's responsibility.

The other half is delivering it in a way the other person can actually receive.

Some people need directness.

Others need context.

Others need questions.

Leadership isn't changing the message.

It's adapting the delivery.

Beacon Lens

People don't always hear what you say.

They hear how you made them feel.

Leadership Principle

Know your audience before you choose your approach.

Coaching Question

Did I communicate for my comfort—or for their understanding?

Leadership Leaves Clues

Effective communication begins with empathy.